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Service Changes

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Service Changes (completed) 2013

Summary Service Element Affected Effective from Description Post date
Change of IT Service Status Board (IT-SSB) - Updated on 13 Sept Service Management Service Mon, 14 October The technology behind the IT and GS Service Status Board (IT SSB and GS SSB, both available via the service portal) will change in order to provide better integration with the CERN Service Portal and... Tue, 23 July
Change for News page in the CERN Service Portal Service Management Service Mon, 14 October At the same time of the change for the Service Status Board (SSB) the NEWS page of the portal will also be replaced by a better structured web page. The current “News” item available in the service... Fri, 13 September
Retiral of old Agile Infrastructure "gitgw.cern.ch" IT Operations Support Service Mon, 30 September We'll be shutting down the old Agile Infrastructure "gitgw.cern.ch" service in favour of the CERN central git service at the end of September. For any repositories that have not already been migrated... Mon, 9 September
iptables will be set to "true" by default on Puppet-managed infrastructure IT Operations Support Service Mon, 23 September We will change the default configuration for the iptables module from "false" to "true". For any hosts that don't otherwise declare it, iptables will then switch on and become managed by Puppet using... Mon, 9 September
End-of-Life for the Ibex pre-production Cloud Infrastructure service Server Provisioning Service Thu, 19 September As announced in late July, we have deployed a production Cloud Infrastructure service: openstack.cern.ch . Many Ibex users have already started to use it, and a campaign is underway to migrate the... Thu, 19 September
CERN Private Cloud Infrastructure Service Thu, 25 July As presented at the IT User meeting (https://indico.cern.ch/conferenceDisplay.py?confId=246424), an Infrastructure-as-a-Service compute cloud for users will be provided in July. Features include Ask... Thu, 18 July
Restricted access to add-on products of Issue Tracking Service JIRA Service Tue, 2 July The add on tool of the Issue Tracking Service "Fisheye" and the pilot instance of "Bamboo" are until further not visible from outside CERN. Affected users: People using Fisheye (code review with the... Tue, 2 July
IGTF CAs updated to 1.54 Multiple Services Mon, 1 July The new IGTF CA Trust Anchors have been updated for the site, to version 1.54. Mon, 1 July
Closure of the Central IT CVS Service CVS Service Sun, 30 June The CVS Service was announced as being in maintenance mode at the IT Technical Users Meeting in February 2011 as it has been replaced by the SVN service. This message has been repeated several times... Wed, 9 January
'Services' layout changing on IT website Drupal Service Fri, 21 June We are planning to change the layout of the 'Services' page of the IT website and welcome your feedback before we make the change.  http://information-technology.web.cern.ch/services The new layout... Fri, 21 June
Change of default CERN Intranet Website IIS Web Hosting Service Tue, 7 May The default CERN Intranet Website http://cern.ch/user will be archived on 7 May 2013 at 12:00. From that day onwards, you will see the new CERN website [http://home.web.cern.ch] whenever you access... Mon, 6 May
LXPLUS alias migration to SLC6 LXPLUS Service Mon, 6 May The alias LXPLUS.CERN.CH will be switched to point to SLC6 based interactive login nodes on the 6th of May 2013. Please note that, since several months, an alias LXPLUS6.CERN.CH which already points... Wed, 20 March
Java: Important change for all Java Applets and Web Start Applications Multiple Services Thu, 18 April Starting with Java SE 7 Update 21 in April 2013 all Java Applets and Web Start Applications are encouraged to be signed with a trusted certificate. This change is relevant for all Operating systems,... Thu, 18 April
Electronic delivery of Microsoft software for Work at Home Windows Desktop Service Thu, 11 April The new Microsoft software shop for CERN is now available through the new supplier as documented at:https://espace.cern.ch/winservices-help/NICEEnvironment/NICEInstallation/Pages/... Thu, 11 April
Closure of file updates feature on CASTOR Storage Service for Projects & Experiments Mon, 8 April The "file update" feature in all CASTOR instances will be suppressed as of 8th of April (already done in the PUBLIC instance on the 25th March). The files will therefore be immutable. An update of a... Thu, 28 March
Preservation of archives of deleted e-groups on cds.cern.ch Not specified Mon, 8 April On Monday 08.04 a new mechanism will be introduced in e-groups that will save e-groups archives to cds.cern.ch as .eml files when an e-group is deleted. At present when an e-group is deleted then... Thu, 4 April
Closure of file updates feature on CASTORPUBLIC Storage Service for Projects & Experiments Mon, 25 March The "file update" feature on CASTORPUBLIC will be suppressed as of March 25th. The files will therefore be immutable. An update of a file will generate a new file in the system. Mon, 18 March
SLC5/6: Kerberos configuration related changes on 21.03.2013 Linux Desktop Service Thu, 21 March Dear Scientific Linux CERN 5 and 6 users. System update on Thursday, 21st of March 2013 will include following Kerberos related changes: - cern-config-keytab will be obsoleted and replaced by cern... Mon, 18 March
Java 6 and 7 plug-in disabled by default in Internet Explorer Windows Desktop Service Mon, 18 March Java plug-in for Internet Explorer will by default be disabled on all centrally-managed PCs for both Java 6 and 7. The plug-in was previously disabled by default only for Java 7. User who require to... Wed, 13 March
Device driver update on SLC5.9 and SLC6.4 VOBox Virtual Machines VoBOX Service for Projects & Experiments Tue, 12 March On 12-Mar-2013, the Quattor configuration templates for VOBoxes hosted on the Service Consolidation infrastructure (virtual machines hosted by HyperV hypervisors) will be updated to take advantage of... Mon, 11 March
SNOW KB application (Knowledge base) - change of policy for editing articles Service Management Service Tue, 12 March The policy for access and edition of Knowledge Base (KB) articles has been changed: Restrictions made by the system for the management of KB article have been reduced. Functional Managers should... Thu, 14 March
Decommissioning of the Font Service IT Operations Support Service Mon, 11 March A font service (X font server -xfs) provides a standard mechanism for a terminal to communicate with a font renderer running on a remote machine, reachable at CERN at lxfont.cern.ch The use of... Thu, 7 March
Decommissioning of Public Folders on e-mail system E-Mail Service Mon, 4 March The e-mail Public Folders will be decommissioned during the coming weeks. This will end the support of Outlook 2003 on the e-mail system (not supported at CERN since September 2011). This process... Wed, 27 February
Migration of the ITCM workflow from Remedy to Service-Now Multiple Services Mon, 25 February The migration of ITCM workflow and Vendor Call tickets from Remedy to Service-Now is planned for Monday the 25th of February 2013. Two training sessions will be organised for Service Managers on 1.... Thu, 17 January
Electronic delivery of Microsoft software for home use no longer available Windows Desktop Service Fri, 1 February Electronic delivery of Microsoft software for home use through Diraction portal is no longer available. We are working on alternative solutions. Update on 11/04/2013: The new Microsoft software shop... Fri, 1 February
Change of Linux Kerberos host identity (keytab) generation system. Multiple Services Tue, 29 January On               Tuesday 29 January 2013 the current host Kerberos identity generation system (cern-config-keytab) used to generate "/etc/krb5.keytab" files on CERN Linux systems will be replaced... Mon, 21 January
Single Sign-On site design change Multiple Services Mon, 21 January On Monday January 21st, the Single Sign-On site design will be replaced by the latest official CERN design, a preview is available here. While existing behaviors will be kept, some new features will... Tue, 8 January
Linux: Oracle (Sun) Java 6 (1.6) End of Life notice: February 2013 Linux Desktop Service Tue, 15 January Following the Oracle support policy / end of life announcement we would like to inform you that the Oracle (formerly Sun) Java 6 (1.6.X) will no more receive security and functional updates after ... Tue, 15 January
Change of the default NTLM protocol version Windows Desktop Service Mon, 14 January The default version of NTLM protocol will be changed to NTLMv2 on centrally managed Windows XP PCs at CERN. Users of locally managed Windows PCs will be provided with procedures on how to do the same... Thu, 10 January
Linux NFS installation method no more available Linux Desktop Service Mon, 14 January On Monday 14th of January 2013 we are going to perform an hardware upgrade of linuxsoft.cern.ch installation / updates servers. After the change the NFS system installation method will be no more... Fri, 14 December